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Caller Desk Voice communication platform

Implementing Organization

Caller Desk, NOIDA, Uttar Pradesh

Project Overview

In the COVID-19 situation, companies can track all their business-related incoming and outgoing calls which are specially handled by the employees. The team can add notes of all calls and track follow-up actions and customer feedback. Also, it can be used for a dedicated virtual call center solution as well to handle health-related queries.

Source

Quick Information
Thrust Areas
Computer Sciences and Information Technology
Focus Area
Telecommunication, Voice communication
Output
TRL: Technology Readiness Level
Technology developed
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