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ASKDISHA 2.0 AND DIGISAATHI Startup

Implementing Organization

About

AskDISHA 2.0 answers queries about various services offered by IRCTC and helps users perform various transactions like end-to-end ticket booking. DigiSaathi is accessible on WhatsApp, social media, and calls to access information regarding digital payment products and services. Payments can also be made through feature phones.

Outcome / Output

10 times quicker TAT to deploy with more than 90% accuracy; 12 Indian/Vernacular and 100+ Foreign/International Languages across multiple channels; Human-Centric VideoBots®, VoiceBots, ChatBots (Text, Touch, Click), making users interact with the system the way one talks to another person.

Source

Source URL
technologies/askdisha-20-and-digisaathi

Related Research

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Quick Information
Thrust Areas
Computer Sciences and Information Technology
Focus Area
AI Platform
Status
completed
Contact
info@derbifoundation.com
Disclaimer: Information available on this portal is sourced from various organizations and is provided for informational purposes only. Users are advised to verify details from the respective official sources.
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